Uptime Guarantee

If your web site downtime is more than a cumulative 1 hour per month, we will credit the amount of downtime over 1 hour to your next period’s hosting fees. Downtime is referred to as our server equipment being down.

We do not possess control over the Internet, therefore we cannot guarantee that you will be able to access your site due to circumstances beyond our control. We guarantee that our servers will be up and functioning 99.9% of the time per month.

We think that the safety net of .1% each month allows us time for repairs and unforeseen events that may arise. In order to receive your credit you must do the following:

	Document your web site downtime in writing by sending an email to support@loansinteractive.com with the subject “Uptime Guarantee” and detailing the date, time and duration of the outage. Have your web site downtime verified by LoansInteractive. Once verified, we will apply the credit to your account in the form of days of free hosting.